Very satisfiedNice carThe driver was friendly and explained details about Nusa PenidaDrivers are friendly and always helpfulNice clean hotelStandard breakfastDrivers are also guides and photographersThe photo resultsPrice murce good serviceAnyway PUUUUAAASSS SO MUCH
The people here are so nice and accommodating! It was so easy to talk to them and you get great prices. We did a tour around Nusa Penida and we got to see amazing places + went home with beautiful pictures taken by our driver!! Thank you so much!!
Very poor management of this tour. Would not recommend at all. No management at all of timing and doing things as written schedule even staff is so rude to reply. Not handing enough information to the guides on what has been decided and getting it more confused. Had a really bad experience. We had a tour for snorkeling and scenic route later day. Was unable to finish the tour and blaming us that we were late after following the tour guide they provided. Even the driver was ridiculously bad in driving.
We had a tour of nusa penida booked for 6 objects. Unfortunately the driver ran late due to traffic, which is understandable and we could only complete 3 out of 6 on the itinerary. Due to this we agreed to pay 90% of the cost however once we paid the agent on the phone would not less board the ferry back to the mainland unless we paid the full amount. We explained we didn't get the full service including the swimming activities and should not have to pay the full price. She blackmailed us to pay the full amount or remain stranded in nusa penida!
We had an amazing day trip from Bali to Nusa Penida with this company and we had the best day ever! Snorkelling in the morning with manta rays and then in the afternoon visited the main view points by car - We even had some fantastic underwater photos sent to us! The organisation was absolutely fantastic, no waiting around and everyone so reliable.
My parents, kids and I had a 2 day mixed East and West tour and also a snorkeling trip. We had a very good time. From the pickup from hotel to the tour, the driver and guide were attentive and professional. The service from the tour agency was always very responsive too. I would highly recommend this tour agent.Thank you!
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